Shri Mohan Charan Majhi
Hon’ble Chief Minister
Governance Reform Institution
Reimagining how government works.
CMGI is the Government of Odisha’s reform partner—turning policy priorities into practical, technology-enabled and citizen-focused improvements in governance.
CMGI
Policy
People
Process
Technology
A think tank for tangible reform.
CMGI strives for excellence and places strong emphasis on generating value. It helps translate government goals, objectives and policy priorities into practical reform actions across governance.
CMGI supports the State Government in identifying areas where change can create the greatest impact—improving institutional performance, strengthening policy-making and enabling government to respond more effectively to the needs of people.
It also builds a repository of best practices and tools in governance reform, including e-governance. Through technology-enabled public administration, government information and transactions can be accessed through non-traditional electronic channels—anywhere, at any time, with equal access.
Reform becomes meaningful when better policy, simpler processes, capable people and appropriate technology work together for citizens.
E-Governance Goals
Technology with a clear public purpose.
CMGI believes that e-governance should strengthen everyday administration, simplify transactions and make public services more accessible, transparent and efficient.
01
Better Service Delivery
Designing public services around citizen needs, accessibility and timely outcomes.
02
Transparency & Accountability
Creating traceable processes, clearer responsibility and stronger institutional trust.
03
People Empowerment
Enabling citizens to access useful government information and services more easily.
04
Government Efficiency
Improving internal workflows, decisions and use of public resources.
05
Business Interface
Improving the quality and efficiency of government interaction with business and industry.
Core Reform Functions
From diagnosis to delivery.
CMGI brings together multidisciplinary capabilities required to study governance problems, design workable solutions and support implementation.
01
System Analysis & Government Process Re-engineering
Investigates the existing system to identify deficiencies and examine alternative models. The work combines general research with detailed review of the laws, rules, regulations and procedures governing administrative action.
02
Research & Analysis
Studies the causes, effects, scale and history of governance problems, assesses comparable situations and develops alternative solutions.
03
Legal Analysis
Examines existing laws, rules and regulations so that recommended solutions remain legally sound, while suggesting changes where required.
04
Technology
Uses information and communication technology to simplify document creation, transmission, storage, retrieval, decision support, data warehousing and online processing.
05
Brainstorming & Stakeholder Consultation
Uses workshops, conferences, meetings and round-table dialogue to debate problems, test alternatives and bring expert and stakeholder perspectives into solution design.
06
Documentation & Communication
Converts research, legal investigation, system design and consultation into clear documentation for discussion, approval and adoption. It also communicates reform ideas and adopted solutions with clarity and impact across organisations and stakeholders.
07
Capacity Building & Change Management
Supports employees and reform partners in understanding and applying new methods, technologies, equipment, rules and practices through short- and long-duration training.
08
Procurement
Facilitates the procurement of goods and services needed to introduce new work methods, technologies and equipment under reform initiatives.
09
Project Management
Coordinates interconnected reform tasks, people and timelines so implementation progresses in an integrated and timely manner.
Reform Pathway
A disciplined journey from insight to institutional change.
Every initiative is shaped through evidence, redesign, consultation, implementation support and learning.
01
Diagnose
Understand the present system and its pain points.
02
Research
Study evidence, law, alternatives and best practices.
03
Co-design
Consult stakeholders and validate workable solutions.
04
Implement
Manage technology, procurement, training and rollout.
05
Institutionalise
Document, communicate, monitor and sustain the reform.
Our Guiding Ideal
Building a SMART government.
CMGI’s work supports governance that is simpler for citizens, ethical in approach, accountable in delivery, responsive to changing needs and transparent in operation.
SSimple
MMoral
AAccountable
RResponsive
TTransparent
Connect with CMGI
For institutional information, project-related communication or general enquiries.